Playbook
  Step 3: Visual Workflows   
  
  
  
  
  
  
  Playbook
  
  
  Data Analysis
  
  
  Interactions
  
  
  Author - Zach Bouzan-Kaloustian 
  
  Summary: Create a visualization of your customer interactions and find places for improvement - Reading Time is 3 minute(s)
  
  
  
  
  Step 2.1: Data Grouping for Multi-Product Technical Teams   
  
  
  
  
  
  
  Playbook
  
  
  Data Analysis
  
  
  Interactions
  
  
  Author - Zach Bouzan-Kaloustian 
  
  Summary: How to group your data if you have multiple, technical products - Reading Time is 6 minute(s)
  
  
  
  
  Step 2.0: Data Grouping   
  
  
  
  
  
  
  Playbook
  
  
  Data Analysis
  
  
  Interactions
  
  
  Author - Zach Bouzan-Kaloustian 
  
  Summary: Further understnad your customer interactions by grouping your interactions into categories - Reading Time is 5 minute(s)
  
  
  
  
  Step 1: Mapping Customer Interactions   
  
  
  
  
  
  
  Playbook
  
  
  Data Analysis
  
  
  Interactions
  
  
  Author - Zach Bouzan-Kaloustian 
  
  Summary: Understand why you're interacting with your customers in a data-driven methodology - Reading Time is 6 minute(s)
  
  
  
  
  Playbook Overview   
  
  
  
  
  
  
  Playbook
  
  
  Author - Zach Bouzan-Kaloustian 
  
  Summary: Overview of what goes into a playbook - Reading Time is 5 minute(s)